At the end of November we received a planned unannounced visit from the Care Quality Commission for our Review of Compliance, our first since they began operating in 2009. I wanted to receive the final report prior to informing everyone and I am delighted with it. Under the standards we are compliant in all areas and have ‘no recommendations for improvement’. The inspector spent all morning with us and spoke to several members of staff and residents and said to one member of staff that he couldn’t believe how far we had come since we opened our Nursing Wing in March.
The report is now available to view on the new CQC website: click here to view the report
The Care Quality Commission (CQC) regulates all health and adult social care services in England, including those provided by the NHS, local authorities, private companies or voluntary organisations. You can view Valerie Manor's page in the CQC directory by clicking here.
